Sunday, July 15, 2007

Free Agent Generations

I recently interviewed Bruce Tulgan, a researcher, author and speaker who focuses on how to understand Gen X and Gen Y. Like the insightful Dan Pink, he sees the workplace becoming a collection of free agents -- something he believes fits perfectly with the thinking of tomorrow's leaders. A few exceprts follow.
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For example, the old-fashioned workplace was filled with onsite, long-term, uninterrupted, exclusive employees. The future of the workforce is shorter-term, non-exclusive people who might even leave and come back later.

I think . . . that it is the future of work, whether someone is on a payroll or or under a contract.

In some cases jobs are positioned as old-style – onsite, ongoing and so on. But even people in those roles over the span of their careers are experiencing work they way contingent workers do. That’s clearly the trend.

In addition, the distincition between an old-fashioned employee and a contingent is becoming less significant. Frankly contingent workers are getting more respect, more benefits and doing more significant work and those in traditional employee roles will probably say they have less and less security.

But the biggest mistake a manager can make is looking at someone and say, “we've got them.” It’s like if you got married, said "I've got you," and then started acting like a jerk. That’s not a formula for a long relationship, even among people who stood up before family, friends and God to swear loyalty unto death. So why should your employees tolerate that? After all, it’s just a job.

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