Hastert's knowledge of the issue also is reported. The company’s share price tumbles, employee morale plummets, and customers wonder if they want to do business with a company so poorly managed.
Hastert is asked in for a chat with the board.
Hastert: I assumed that he would obey my instructions.
Chairman: You didn’t speak to him directly, follow up in any way, instruct anyone else to follow up and report back or take any other steps to resolve or monitor this potentially explosive situation.
Hastert: Obviously I was wrong.
Chairman: Yes, Dennis, you were. Please excuse us now because we have a personnel matter to discuss. Keep yourself available.
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